CUSTOMER STORY
with
Hjalmar Bosscher, Founder
COMPANY
LOCATION
INDUSTRY
Projects managed
EMPLOYEES
Months USING PAYMO
After years of experience at marketing & sales companies, Hjalmar felt things had to be changed. He saw many companies imitate each other in their proposition and marketing campaigns. He saw that companies tell advertising messages that do not correspond to the actual experience or the buyers' needs. So he decided to start Opgevallen—which means ‘Noticed’ in Dutch—a creative agency for small businesses.
“We started in 2016 in an attic room 10m2 in Leeuwarden, Friesland. The walls were painted, we bought an IKEA desk and installed a whiteboard. Our employees had to bring their own laptop and camera to the 'office.' It sounds romantic, but it mainly meant hard work. No beginning is easy. Not ours either. They were years of trial and error—long days, hard work, short nights, making mistakes, and learning from them. Our attic room wasn’t fitting anymore after a year. But the lessons we learned there are things we apply daily and are now in our DNA.”
In the first place, Hjalmar and his small team were looking for software that would allow them to track time accurately.
“We were looking for software to register the hours spent on our work. Some customers pay based on actual costs, while others pay fixed prices. It is vital for our business goals that we can budget projects properly and send accurate invoices. We were also looking for a tool to register the hours of our employees for payroll.”
Opgevallen started using Paymo in the early days, and Hjalmar considers this decision one of the best from an administrative standpoint and internal workflow.
“We found Paymo through a simple Google search. The pricing model appealed to us, and since it was doing exactly what we wanted, we didn’t hesitate and adopted it on the spot. Best decision we ever made!”
Hjalmar Bosscher, preparing a project plan.
“We add all projects of our clients in this tool. And we’re still using Paymo, as in the early days, to track precious time. For example, we manage whether we spend enough time working on our structural assignments, read whether we have budgeted projects correctly, and adjust new budgets accordingly. I also look at and analyze the reports generated based on the hours worked by our employees.”
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